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Where growth is stuck

Your users leave after day 30

Day 1 and day 7 look healthy. Then the curve falls off, and channels that looked cheap stop paying back.

Where it usually comes from

  • The product runs out of reasons to come back: new content, events, progress, habits.
  • Channels judged on early numbers, long before the users they bought had to come back.
  • One channel sending users who were never a fit, hidden inside a blended average.

Check these three first

  1. The exact day your curve breaks.
  2. What a user has to come back to on that day.
  3. Whether the drop is the same in every channel, or worse in one.

Proof: A mobile-gaming studio

$3,524 to $4,081

Average daily revenue, quarter on quarter, after liveops chosen by A/B testing. A 15.8% lift with no increase in acquisition spend. See the case

Read more: Should you double your UA budget? Check for a retention leak first

Not this one?