Blog
The thinking behind the work
Practical writing for founders of consumer apps, games and subscription businesses. Each piece ends with one thing you can check this week, and a free tool to check it with.
Retention
Before you copy a competitor's growth playbook, check your retention
Dick Fosbury's flop only worked because of the foam pit underneath. Growth playbooks work the same way: what you can't see is the retention that pays for them. What to check before you copy.
Strategy
Will AI cut your marketing budget? The Jevons paradox says plan for more
Watt's efficient steam engine made Britain burn more coal, not less. AI will do the same to marketing: cheaper creative means far more tests, and every test needs media spend. How to budget for it.
Research
Why your customer surveys mislead you: the people who left don't answer
In 1936 a magazine polled 2.4 million Americans and called the election wrong. Your NPS, reviews and surveys have the same flaw: they only hear from people who stayed. Who to ask instead.
Leadership
Key-person risk in growth: when one star drives your numbers
Napoli won two titles with Maradona, then waited 33 years for the next. Growth that lives in one media buyer, one creator or one founder leaves when they do. How to check and fix it.
Pricing
Why subscription app prices get stuck, and how to test a higher one
A Coke cost 5 cents from 1886 to 1959, held there by a contract and vending machines, not by customers. Many subscription apps are priced the same way. How to find what holds your price and test a new one.
Measurement
Vanity metrics: reach and clicks are possession, not goals
Leicester won the 2016 Premier League with 42.4% possession, the lowest of any champion. Marketing dashboards full of reach, impressions and clicks measure possession. What to put at the top of the report instead.
Unit economics
Small sample, strong signal: how to bet early without fooling yourself
Two clubs passed on a 13-year-old Messi over a monthly medical bill. Barcelona bet on the early signal. How growth teams can act on a promising first cohort with predicted LTV, then prove it.
Leadership
How to hire a marketing leader: ask for the system, not the résumé
AC Milan hired Arrigo Sacchi, a former shoe salesman, and won two European Cups. Marketing hiring overweights logos and certificates. The questions that reveal how a candidate decides what to test, kill and scale.
Paid UA
Stop bidding where everyone bids: how to find underpriced audiences
Every big club scouted the same academies and missed Jamie Vardy on a factory shift. Most ad budgets compete for the same audiences on the same three platforms. Where to look for cheaper users who still pay back.
Retention
Winback campaigns: why waiting 30 days after a cancel is too late
Klopp's counter-press wins the ball the second it is lost. The best moment to win back a churned subscriber or an abandoned cart is the same: right away. How to build a winback that triggers on the exit.
Strategy
What a good CMO does not do: five decisions that protect growth
After a decade as a CMO, the best decisions were the things we did not do. Five no's that protect a growth budget, why each one matters, and how to write them into your own plan.
Retention
Should you double your UA budget? Check for a retention leak first
A mobile game asked to double its UA budget. The audit said stop. How a D30 to D90 retention leak was found and fixed, and daily revenue rose 15.8% on the same spend.
Paid UA
When to pause a UA campaign: write the pause rule before launch
Most teams kill campaigns on gut feel and week-old data. A three-tier rule based on predicted D90 ROAS from the first three days, written before a single dollar moves.
Diagnosis
How to run a growth audit: four vitals, in this order
A growth audit checklist for consumer apps and games. Score positioning, retention, unit economics and channel separately, with pass and fail lines, and always check channel last.
Paid UA
When to scale your ad budget: three tests before you add spend
Margin turns positive and every founder wants to go all in. Three conditions a channel must pass before it gets more budget, including enough conversions and your real breakeven ROAS.
Games
Soft launch retention benchmarks: why 40/20/10 is a top-10% bar
The classic D1 40%, D7 20%, D30 10% soft-launch gate matches the top 10% of mobile games, not the minimum. What the 2026 GameAnalytics data shows, and a better kill-or-scale framework.
Measurement
Incrementality testing: the channel cut that raised profit 42%
The best-looking channel in a games studio's media plan turned out to be buying installs that would have come anyway. How a geo holdout test found it, and why cutting it raised profit 42%.
Measurement
Why last-click ROAS pays the wrong channels
In 1902 Hanoi paid a bounty per rat tail and ended up with more rats. Last-click attribution works the same way. How to spot channels that clip credit from sales that were already coming.
Retention
Marketing can't fix activation: check day 30 before you add budget
Most founders don't have a marketing problem. They have a retention problem their ad budget is hiding. Why the first session decides, what the data says, and what to check before spending more.
Experiments
When to stop an A/B test: don't call a winner early
Calling an A/B test early is a coin toss with a dashboard. How a tutorial test in a mobile game lifted ROAS 14.5%, and the rules that make a result survive past the screenshot.
Unit economics
Predicted LTV: fund and kill channels off the early signal
In 1693 Edmond Halley priced life insurance from early data. Most growth teams wait 12 months to trust LTV. Why day 7 to day 30 predicted LTV should drive budget decisions.
Positioning
How to define your ICP before you set product, pricing and channels
Your product, pricing and marketing already assume an ideal customer. If you haven't defined that person, check how much they look like you. A practical way to define an ICP for a consumer app.
Strategy
The 80/20 rule in growth marketing: use it to cut, not to focus
Pareto counted land deeds in 1896. The 80/20 rule is an observation about uneven outcomes, not a slogan. How to verify your real 20% of campaigns, customers and channels, and cut the rest.
Strategy
Why more dashboards lead to fewer decisions
The more dashboards a company has, the fewer decisions it makes. Why reports turn into "let's keep watching", and how a decision rule written before the number arrives fixes it.
Diagnosis
Is it a marketing problem or a product problem?
Flat revenue looks the same whether the cause is marketing, product or broken measurement. The order to check them in, and how to tell which one you have.
Paid UA
When your ROAS looks great, you're probably underspending
A high blended ROAS usually means you are underspending. How to find marginal ROAS, your real breakeven line, and when not to scale.